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AmiSight 9/27: Appearances Impact Confidence

Writer's picture: Ami KassarAmi Kassar

I had a medical test at our local hospital last week, and my confidence quickly dropped as I got into the elevator. If the hospital couldn't get their elevator buttons straight, would they be able to read my test accurately?


Are there any impressions in your customer experience that need fixing? Let us know in the comments below.


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